No more button menus
Older chatbots make the visitor choose from a few options. As soon as the question falls outside that frame, the conversation ends. Here, the visitor writes as they would to an advisor: “Do you deliver to Namur?”, “How much for two people on Saturday?”. The assistant understands and answers from what you have approved.
More than an answer: an action
Depending on your business, the assistant can show a product card, offer a time slot or fill in a form within the conversation. The visitor stays on the page and your team receives a complete request rather than a simple “hello”.
Two ways to display it
- As a bubble in the corner of all your pages: this is the most common option.
- Embedded in the page, like a content block: ideal on a contact page or an offer page.
You can also open it from a button on your website, or make it the next step after an existing form.
What stays under your control
You choose the channels offered to the visitor, the tone of the assistant, the topics it must avoid and when it hands over. You read every conversation and correct an answer when it does not suit you: next time, the assistant will use your version.
Why not simply install a self-service tool?
You can, and several products allow it. The difference is time: preparing answers, testing delicate cases and refining instructions takes several hours at the start, then ongoing attention. Our team handles it and you simply approve the result.