Why your profile comes before your website
When someone searches for a service nearby, your Google profile is often what they see first: rating, photos, opening hours, number, recent reviews. An incomplete profile or wrong opening hours lose the contact before anyone visits your website.
What we put in place
- An audit scored out of 100, based on Google’s rules and local search factors.
- Suggested fixes for the description, attributes and missing elements.
- A visibility map showing where you appear by neighborhood.
- Review collection by QR code, poster and post-purchase request.
- A review widget to display your real reviews on your website.
- A monthly report to follow progress without spending time on it.
Why pair it with the assistant
These two efforts reinforce each other. The profile brings in the customer, the assistant answers while they are still searching, and a customer who was served well is more willing to leave a review, which in turn improves the profile. Competitors selling a chatbot generally leave this part aside, even though it often decides the first contact.
What we will not do
We do not promise a ranking, we do not add artificial keywords to your name, and we do not offer rewards in exchange for a review. These practices expose your profile to suspension, and a few weeks of gain are not worth the risk.
Negative reviews
A negative review is not a disaster if the reply is fair and quick. You are alerted when reviews are checked, and we help you prepare a calm and precise response. The decision to publish always remains yours.