A phone that interrupts services
Cut, pick up, apologize, resume: these interruptions tire the team and annoy the client in the chair. Not answering loses an appointment, answering degrades the current service. The assistant ends this dilemma.
The right services in the right slots
A haircut does not take as long as a full color. A misunderstood request disrupts the whole day. By knowing your durations, the assistant steers clients to the right service, specifies what is included, and reduces badly allocated slots.
Fewer forgotten appointments
A no-show is a hole in the schedule. If you use Fiitsa reminders, your clients are notified and can flag a problem. That slot can then be offered again rather than lost.
Delicate questions
People with textured, curly or fragile hair look for a salon that knows their hair type. Being able to answer precisely, based on what you actually offer, reassures them before they walk through the door. These answers are written with you.
Your Google profile, your shop window
Photos of your work and recent reviews weigh heavily when people choose a neighborhood salon. We help you maintain them. A QR code by the till lets a happy client leave a review in seconds, with no reward in exchange.
You stay in control of your prices and messages from your account.
A concrete example
It is 9 pm and a client asks on your website for a color and cut on Saturday. The assistant gives the price and duration, flags that a longer slot is needed and collects her availability. The next morning you confirm with a message. You never put down your scissors, and Saturday’s slot is filled by the right service with the right length planned in your schedule, without a single interruption.