The phone rings at the worst moment
Between 12:30 and 2 pm, and again in the evening, nobody has time to pick up: the room is full and the kitchen is sending. Yet those are exactly the hours when people look for a table. Many do not persist and book elsewhere.
The questions that keep coming back
What are your opening hours? Do you have a terrace? Can we bring a child? These questions occupy your team without bringing in anything directly. The assistant answers at any hour with your establishment’s exact information, and your staff stays focused on the guests in front of them.
Bookings: no chaos, no double entries
A badly kept booking book creates tension during service. The assistant collects each request completely and consistently: date, time, covers, contact number, special request. Your team confirms it at a glance.
Groups, where the margin is
A request for a private event or group meal can represent an entire evening. It deserves to be handled quickly and properly. The assistant gathers the context and immediately alerts the manager, who calls back with a suitable proposal.
Your Google profile counts double
Someone looking for a place to eat checks the photos, rating and opening hours first. An up-to-date profile, recent reviews and replies to comments often make the difference. In a restaurant, this work quickly shows in footfall, with no promise of ranking but with concrete actions.
You can update your menu, hours and instructions yourself at any time from your account.
A concrete example
On a Friday at 7:45 pm, someone asks for a table for six the next day and mentions a nut allergy. The assistant notes the time and contact, reminds them that the team must confirm for the allergy and passes on the request.